Course Overview
This one-minute video looks at five basic tips to providing a good customer experience through live web webchat.
Key Audience
Anyone in a customer-facing role
Course Topics
Live Chat Tips In 1 Minute
Categories
Occupational Skills: Customer Service
Occupational Skills: Sales
Teamwork: Communication Skills
Course Detail
Course ID
lplnlcti_m_vod
Time
1-1 MIN
Questions
Languages
en
video format
HD
captions
No
Resources
Yes
Lessons
1
Remediation
Yes
Bookmarking
Yes
Feedback
Yes
Microlearning
Yes