March 28, 2012
Search & Filter
Get Ahead of the Competition with Customer Service Training
If you search the Internet for customer service jobs there are hundreds if not thousands of real jobs needing qualified candidates to fill the openings....
March 7, 2012
Customer Service – The Voice and Face of Organizations
Customer service professionals have one of the most important jobs in any business or industry. The people who perform this function are the “voices” and...
March 1, 2012
Customer Service Training for a Growing Industry
The position of Customer Service Representative was recently named one of the “Best Jobs of 2012” by U.S. News & World Report. It was also...
February 22, 2012
New Video On Demand Customer Service Training
This past month we announced our newest content partner, Telephone Doctor. We have published Telephone Doctor’s famous customer service training series in our Video On...