Teach Your Employees How to Deal with Upset Customers featured image
February 11, 2022

Teach Your Employees How to Deal with Upset Customers

Find out why teaching your employees how to deal with upset customers is integral to the sales process, retention, brand reputation and more....
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April 5, 2021

Improve Sales Team Performance with Targeted Microlearning

Using employee training to boost the most consequential areas of your business is an eternally relevant strategy, and it can be easier to get started...
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May 1, 2018

Sales skills: Essential inside and outside the sales department

The skills required to succeed in business involve a focus on sales – and those abilities may cover more than leaders anticipate. Making a sale...
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April 17, 2017

B2B sales strategies rely on new best practices

Making the big sale is an eternal B2B goal, but methods have changed in recent years. Making the big sale in a business-to-business context has...
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February 17, 2015

Training can help turn sales reps into managers

One of the most difficult parts of promoting an employee is forecasting how he or she will adapt to the challenges inherent in their new position....
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March 18, 2013

Selling Skills as Easy as the ABC’s

The BusinessTrainingPower.com course “Selling Skills from A to Z: 26 Skills to Improve Telesales and Customer Service” offers 26 tips to improve sales and customer...
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February 20, 2013

Make Sales Stand-Out Above the Rest

Customer service can make or break the reputation of an organization.  Maintaining effective teamwork, staying customer focused and learning proper customer service skills create an...
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