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5 Elements of Effective Communication in Healthcare

8 Lessons
18-28 Minutes
10 Quiz Questions

Course Overview


In healthcare, words become a lifeline. Communication among healthcare workers impacts the care of patients. Poor communication can result in chaos, especially when combined with technology. Use this online training course to teach your healthcare staff to communicate effectively. This training course disseminates the 5 elements of effective communication: the sender, language, environment, the receiver, and feedback. Patients judge health care providers by their actions, and effective communication leads to taking correct action. Use this training course to teach your employees communication is vital in the healthcare industry.

5 Elements of Effective Communication in Healthcare thumbnails on a slider
5 Elements of Effective Communication in Healthcare thumbnails on a slider
5 Elements of Effective Communication in Healthcare thumbnails on a slider
5 Elements of Effective Communication in Healthcare thumbnails on a slider

    Key Audience


    Healthcare employees

    Course Topics


    Introduction
    Elements of Communication
    Sender: Be Expressive
    Language: Be Accurate
    Environment: Minimize Distractions
    Receiver: Listen Carefully
    Feedback: Verify and Clarify
    Conclusion

    Course Detail


    Course ID
    crml5eec_vod

    Time

    18-28 Min
    Questions
    10

    Languages

    en

    video format

    SD-Wide

    captions

    No

    Resources

    Yes

    Lessons

    8

    Remediation

    Yes

    Bookmarking

    Yes

    Feedback

    Yes

    Microlearning

    no