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Acknowledge Customer Contact In 1 Minute

1 Lessons
1-1 Minutes
0 Quiz Questions

Course Overview


Customers just want to know what is happening. If you acknowledge a customer’s initial enquiry or visit as soon as they arrive, they feel welcomed and important. If you ignore a customer either unintentionally or deliberately, you have created a negative impression and immediately tell the customer they are not that important. This one-minute video shares some ideas on how you can acknowledge customer contact effectively.

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    Key Audience


    Anyone in a customer-facing role

    Course Topics


    Acknowledge Customer Contact In 1 Minute

    Workplaces


    Not Specified

    Course Detail


    Course ID
    lplnacci_m_vod

    Time

    1-1 Min
    Questions
    0

    Languages

    en

    video format

    HD

    captions

    No

    Resources

    Yes

    Lessons

    1

    Remediation

    Yes

    Bookmarking

    Yes

    Feedback

    Yes

    Microlearning

    Yes