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Assert Yourself

6 Lessons
16-21 Minutes
5 Quiz Questions

Course Overview


In business and life, being assertive is often misunderstood as being aggressive and offensive. As this course shows, being assertive means facing and solving problems through open, thoughtful, and respectful dialogue. Beginning with an exploration of the meaning and benefits of assertiveness, this course spotlights the different types of behavioral states and reactions we all display when we feel we’re in an adversarial situation. By emphasizing the importance of awareness, of both the situation and the learner’s immediate reaction to it, this course then shows how to transition an emotional reaction into a productive response to resolve the issue and restore or enhance the relationship. Use this course to help all employees become confident in the content and delivery of unwelcome or uncomfortable communications.

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    Key Audience


    Employees at all levels of an organization

    Course Topics


    Be Assertive
    Fight or Flight
    Be the Adult
    Practice Makes Perfect
    Be Direct
    One More Thing

    Workplaces


    Not Specified

    Course Detail


    Course ID
    tlrnayou_vod

    Time

    16-21 Min
    Questions
    5

    Languages

    en

    video format

    HD

    captions

    No

    Resources

    Yes

    Lessons

    6

    Remediation

    Yes

    Bookmarking

    Yes

    Feedback

    Yes

    Microlearning

    no