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Award Winning Emails

11 Lessons
10-10 Minutes
0 Quiz Questions

Course Overview


Email communication can have a powerful effect on capturing customers and retaining existing customers. This course shows employees how to create exceptionally effective emails. Focused on projecting professionalism in all emails, this course demonstrates how to craft each element of an email for optimal image projection. Upon learning the importance of response time, employees then learn how to personalize, customize, and create emails that address an existing customer’s query and convert prospects into new customers. Present this course so all employees who communicate with prospects and customers via email provide high-conversion, value-added responses in every email they send.

Award Winning Emails thumbnails on a slider
Award Winning Emails thumbnails on a slider
Award Winning Emails thumbnails on a slider
Award Winning Emails thumbnails on a slider

    Key Audience


    Employees who engage in email communications with customers

    Course Topics


    Introduction
    Response Time
    Personalization Of Response
    Identification Of Respondent
    Spelling And Style
    Content Of The Response
    Commercial Awareness
    Politeness And Professionalism
    Conclusion Or Follow Up
    Value Add
    Recap

    Workplaces


    Not Specified

    Categories


    Course Detail


    Course ID
    lplnawem_vod

    Time

    10-10 Min
    Questions
    0

    Languages

    en

    video format

    HD

    captions

    No

    Resources

    Yes

    Lessons

    11

    Remediation

    Yes

    Bookmarking

    Yes

    Feedback

    Yes

    Microlearning

    no