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Becoming An Effective Manager: Conflict Resolution

4 Lessons
6-8 Minutes
3 Quiz Questions

Course Overview


Many managers hope conflicts among their team members will either go away or eventually work themselves out on their own. However, leaders are responsible for setting clear goals and expectations for their team. Setting these standards upfront should help prevent conflicts, but that is not always the case. Part of effective leadership is conflict resolution. This online course emphasizes the importance of addressing team conflicts as soon as possible. The longer the issues remain unsolved, the more toxic the team becomes. Productivity can decrease and turnover can increase, which not only affects the team but the company as a whole. After taking this online training, managers will know how to become aware of conflicts in the workplace, and how to set up a protocol for handling these conflicts. The course provides a realistic example of a workplace conflict and shows how a manager should respond and facilitate solutions.

Becoming An Effective Manager: Conflict Resolution thumbnails on a slider
Becoming An Effective Manager: Conflict Resolution thumbnails on a slider
Becoming An Effective Manager: Conflict Resolution thumbnails on a slider
Becoming An Effective Manager: Conflict Resolution thumbnails on a slider

    Key Audience


    Managers or supervisors

    Course Topics


    Introduction
    Become Aware Of Workplace Conflicts
    Have A Plan For Conflict Management
    Summary

    Workplaces


    Offices

    Course Detail


    Course ID
    tquebaec_vod

    Time

    6-8 Min
    Questions
    3

    Languages

    en

    video format

    HD

    captions

    No

    Resources

    Yes

    Lessons

    4

    Remediation

    Yes

    Bookmarking

    Yes

    Feedback

    Yes

    Microlearning

    no