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Being World Class In Your Field

7 Lessons
10-10 Minutes
0 Quiz Questions

Course Overview


Every organization wants to be the best they can be. This video training explores ways to provide best-in-class service in the eyes of your customers. This training explores managing customer expectations. Viewers learn about the importance of customer focused strategies. This training explains best practices to become a world class organization. Use this video to educate your customer-facing employees about being world class in your field.

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Being World Class In Your Field thumbnails on a slider
Being World Class In Your Field thumbnails on a slider
Being World Class In Your Field thumbnails on a slider

    Key Audience


    All employees in a customer-facing role

    Course Topics


    Introduction
    Customer Expectations
    Customer Focused Strategies
    Managing Customer Expectations
    Best Practices
    Being A World Class Organization
    Recap

    Workplaces


    Not Specified

    Course Detail


    Course ID
    lplnbwci_vod

    Time

    10-10 Min
    Questions
    0

    Languages

    en

    video format

    HD

    captions

    No

    Resources

    Yes

    Lessons

    7

    Remediation

    Yes

    Bookmarking

    Yes

    Feedback

    Yes

    Microlearning

    no