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Building A Culture of Respect: Listen for Understanding

1 Lessons
6-9 Minutes
3 Quiz Questions

Course Overview


A respectful workplace enhances employee morale and productivity. This training course teaches how to build understanding and trust between coworkers through listening and conversation. This course is part of a series on building a culture of respect at work. Misunderstandings can be avoided by listening to understand. Formulating responses while another is speaking shows an interest in being right rather than in understanding their point of view. Viewers are shown the importance of collaborating, not competing, and how to reflect what they heard. When disagreeing, this course emphasizes focusing on the idea instead of on the other person. Watch this course to learn how listening for understanding can have a positive effect in the workplace.

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    Key Audience


    Everyone

    Course Topics


    Listen For Understanding

    Workplaces


    Offices

    Course Detail


    Course ID
    sskurwlu_vod

    Time

    6-9 Min
    Questions
    3

    Languages

    en

    video format

    HD

    captions

    Yes

    Resources

    Yes

    Lessons

    1

    Remediation

    Yes

    Bookmarking

    Yes

    Feedback

    Yes

    Microlearning

    Yes