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Come Back to Work Safely: Retail and Customer Service

11 Lessons
31-31 Minutes
0 Quiz Questions

Course Overview


This training focuses on returning to work during the coronavirus (COVID-19) pandemic. The information provided in this training is important during a time where returning to work may seem confusing because of the social distancing rules that go along with it. Humans are social by nature. This course helps customer-facing employees learn how to adapt to the reality of life during a pandemic, while keeping safety a priority. First, the course explains what coronavirus is and its symptoms, how to protect yourself, and how to keep your distance while still being able to do your job. The safe work practices demonstrated include tips for wearing masks, maintaining social distancing, and keeping shared spaces clean. The video gives a good perspective on how to relate these things when returning to work in a retail or customer-facing environment. The course also highlights the importance of knowing when to stay home and how to stay healthy physically and mentally. This course provides lots of tips on how to resume work in a retail environment during this time.

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Come Back to Work Safely: Retail and Customer Service thumbnails on a slider
Come Back to Work Safely: Retail and Customer Service thumbnails on a slider
Come Back to Work Safely: Retail and Customer Service thumbnails on a slider

    Key Audience


    All those working in retail or another customer-facing position

    Course Topics


    Introduction
    Know Your Facts
    Protect Yourself
    Keep Your Distance
    Stay Home
    Take Care Of Your Own Health
    Communicate Clearly
    Manage Your Anxiety
    Put Others At Ease
    Retail And Customer Service Environments
    One More Thing

    Course Detail


    Course ID
    tlrncbtwr_vod

    Time

    31-31 Min
    Questions
    0

    Languages

    en

    video format

    HD

    captions

    Yes

    Resources

    Yes

    Lessons

    11

    Remediation

    Yes

    Bookmarking

    Yes

    Feedback

    Yes

    Microlearning

    no