Course Overview
Have you ever asked for one thing and got something else? Many hours, and even money, can be wasted by not communicating effectively. Each person has an opportunity to do their part in communicating clearly. In this course, employees learn the many errors that arise unknowingly when communicating with others. The course demonstrates how to make a message clear, the importance of paying attention to details, and how to use reinforcement to get a point across. With this training, employees learn the value of using effective communication and the power of asking questions in order to eliminate confusion in the workplace.
Key Audience
All Employees
Course Topics
Introduction
Communication Errors
Make Yourself Clear
Reinforcement
Active Listening
Find The Hidden Message
Conclusion
Course Detail
Course ID
vvistich_vod
Time
19-29 MIN
Questions
"10"
Languages
en
video format
SD-Wide
captions
Yes
Resources
Yes
Lessons
7
Remediation
Yes
Bookmarking
Yes
Feedback
Yes
Microlearning