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Conflict De-Escalation Techniques: Recognizing and Removing Biases

1 Lessons
7-10 Minutes
3 Quiz Questions

Course Overview


One of the first steps in conflict de-escalation is approaching the conflict with a clear head and open mind. This microlearning shows you how to recognize and eliminate any attitudes or preconceived notions that might otherwise hamper your ability to have a calm and rational conversation. This course is part of a microlearning series that provides a solid foundation of techniques and strategies for de-escalating even the most contentious of conversations.

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    Key Audience


    All employees

    Course Topics


    Recognizing and Removing Biases

    Workplaces


    Not Specified

    Course Detail


    Course ID
    tjhccdtr_vod

    Time

    7-10 Min
    Questions
    3

    Languages

    en

    video format

    HD

    captions

    Yes

    Resources

    Yes

    Lessons

    1

    Remediation

    Yes

    Bookmarking

    Yes

    Feedback

    Yes

    Microlearning

    Yes