View All Courses

Cultural Sensitivity and Diversity in Healthcare

5 Lessons
18-28 Minutes
10 Quiz Questions

Course Overview


Sensitivity, understanding and responses to diversity play a significant role in determining patient outcomes. Factors that can influence patient acceptance of treatment include specific religious and cultural beliefs. This Video On Demand depicts several scenarios in which traditional medicines may conflict with Western practices and stresses the wisdom of viewing them within the context of the culture. Ethnic stereotyping is also addressed, and examples show how dangerous dismissing patient or family complaints can be. Healthcare workers are encouraged to learn about the beliefs and practices of those they serve and to develop a tolerant and accepting attitude about beliefs that differ from their own. Treating everyone with respect is an overriding theme. Raise employees’ awareness and sensitivity, and increase patient satisfaction by encouraging employees to view and apply the skills in this online training video.

Cultural Sensitivity and Diversity in Healthcare thumbnails on a slider
Cultural Sensitivity and Diversity in Healthcare thumbnails on a slider
Cultural Sensitivity and Diversity in Healthcare thumbnails on a slider
Cultural Sensitivity and Diversity in Healthcare thumbnails on a slider

    Key Audience


    Doctors, nurses, aids, orderlies, residents, interns, lab technicians, and any other healthcare professional

    Course Topics


    Introduction
    Avoid Ethnic Stereotypes
    When to Allow Cultural Practices
    Learn About the Culture You Serve
    Conclusion

    Course Detail


    Course ID
    crmlcsdi_vod

    Time

    18-28 Min
    Questions
    10

    Languages

    en

    video format

    SD-Wide

    captions

    No

    Resources

    Yes

    Lessons

    5

    Remediation

    Yes

    Bookmarking

    Yes

    Feedback

    Yes

    Microlearning

    no