View All Courses

Customer Service – Act To Solve Problems

1 Lessons
4-4 Minutes
0 Quiz Questions

Course Overview


Customer service is about solving problems and may require a little creativity. This video shows customer services reps how to look for alternatives if you can’t give the customer exactly what they want. The key is for you to work for a solution, so the customer doesn’t have to. This microlearning course provides a short video clip based on a single learning outcome. This course was derived from the full-length e-learning program, “Customer Service: Make It Easy!”

Customer Service – Act To Solve Problems thumbnails on a slider
Customer Service – Act To Solve Problems thumbnails on a slider
Customer Service – Act To Solve Problems thumbnails on a slider
Customer Service – Act To Solve Problems thumbnails on a slider

    Key Audience


    Customer service reps

    Course Topics


    Act to Solve Problems

    Course Detail


    Course ID
    at30csat_vod

    Time

    4-4 Min
    Questions
    0

    Languages

    en

    video format

    HD

    captions

    No

    Resources

    No

    Lessons

    1

    Remediation

    No

    Bookmarking

    No

    Feedback

    No

    Microlearning

    Yes