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Customer Service – Let Me Transfer You

1 Lessons
3-3 Minutes
0 Quiz Questions

Course Overview


If you want to infuriate a customer, just transfer them without even trying to solve their problem. However, when you take on a difficult customer’s problem and solve it, you get a loyal customer and greater satisfaction in your work. Watch this video and see what a difference you can make if you take the time to try and solve a customer’s problem before passing them off on someone else. This microlearning course provides a short video clip based on a single learning outcome. This course was derived from the full-length e-learning program, “Customer Service: So Help Me, Employee Edition.”

Customer Service – Let Me Transfer You thumbnails on a slider
Customer Service – Let Me Transfer You thumbnails on a slider
Customer Service – Let Me Transfer You thumbnails on a slider
Customer Service – Let Me Transfer You thumbnails on a slider

    Key Audience


    Customer Service Reps

    Course Topics


    Let Me Transfer You

    Workplaces


    Offices

    Course Detail


    Course ID
    vviscslm_vod

    Time

    3-3 Min
    Questions
    0

    Languages

    en

    video format

    SD-Wide

    captions

    No

    Resources

    No

    Lessons

    1

    Remediation

    No

    Bookmarking

    No

    Feedback

    No

    Microlearning

    Yes