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Customer Service – Observe The Difference In Every Customer

1 Lessons
3-3 Minutes
0 Quiz Questions

Course Overview


Every customer is unique; the key is to not treat every customer the same This video shows reps how important it is to observe their customers. When you are aware of a customer’s level of knowledge or demeanor you can tailor your service to reflect their needs. This microlearning course provides a short video clip based on a single learning outcome. This course was derived from the full-length e-learning program, “Customer Service: Make It Easy!”

Customer Service – Observe The Difference In Every Customer thumbnails on a slider
Customer Service – Observe The Difference In Every Customer thumbnails on a slider
Customer Service – Observe The Difference In Every Customer thumbnails on a slider
Customer Service – Observe The Difference In Every Customer thumbnails on a slider

    Key Audience


    Customer service reps

    Course Topics


    Observe the Difference in Every Customer

    Course Detail


    Course ID
    at30csod_vod

    Time

    3-3 Min
    Questions
    0

    Languages

    en

    video format

    HD

    captions

    No

    Resources

    No

    Lessons

    1

    Remediation

    No

    Bookmarking

    No

    Feedback

    No

    Microlearning

    Yes