Course Overview
Angry customers can be difficult to deal with. This one-minute video explains some steps you can take to defuse the situation quickly and take control.
Key Audience
Anyone in a customer-facing role
Course Topics
Defusing Angry Customers In 1 Minute
Course Detail
Course ID
lplndacu_m_vod
Time
1-1 MIN
Questions
Languages
en
video format
HD
captions
No
Resources
Yes
Lessons
1
Remediation
Yes
Bookmarking
Yes
Feedback
Yes
Microlearning
Yes