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Difficult Conversations

5 Lessons
10-10 Minutes
0 Quiz Questions

Course Overview


Difficult conversations can be a key area of growth for your career and personal life. Although uncomfortable, they are necessary to maintain harmony. This online training reviews what a courageous conversation is, the methods of holding a difficult conversation, and how to give and provide effective feedback. This course discusses why we hold courageous conversations. Managers learn how to formulate a difficult conversation using the DESCCO method. Learners are prompted to practice a difficult conversation with a partner. Lastly, the course discusses the different types of feedback and how one should deliver them. Courageous conversations help to stop certain behaviors, can clear the air, and get more commitment, trust, and respect from co-workers. Learn how to effectively hold a difficult conversation with this course.

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Difficult Conversations thumbnails on a slider
Difficult Conversations thumbnails on a slider
Difficult Conversations thumbnails on a slider

    Key Audience


    Leaders

    Course Topics


    Introduction
    What Is A Courageous Conversation?
    Ways Of Holding A Difficult Conversation
    Giving And Receiving Feedback
    Recap

    Workplaces


    Not Specified

    Course Detail


    Course ID
    lplndcon_vod

    Time

    10-10 Min
    Questions
    0

    Languages

    en

    video format

    HD

    captions

    No

    Resources

    Yes

    Lessons

    5

    Remediation

    Yes

    Bookmarking

    Yes

    Feedback

    Yes

    Microlearning

    no