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Digital Transformation: Transformation Of Customer Needs, Workforce Needs And Operations

5 Lessons
12-16 Minutes
4 Quiz Questions

Course Overview


Every organization operating in the 21st century has been affected in some capacity by the rapid changes in technology and the shift to various digital platforms and mediums of communication. The shift to digital has been quite profound, and it is critical companies keep pace with the times or they will unfortunately be left in the dust. This course dives into the digital transformation and the impacts on various facets of a business. It jumps into customer needs, how digital has transformed the workforce, and its transformation on operations. Use this course among your organization’s leaders to strategize and adapt, or even just for some ideas to ensure business continuity and scalability as technology evolves.

Digital Transformation: Transformation Of Customer Needs, Workforce Needs And Operations thumbnails on a slider
Digital Transformation: Transformation Of Customer Needs, Workforce Needs And Operations thumbnails on a slider
Digital Transformation: Transformation Of Customer Needs, Workforce Needs And Operations thumbnails on a slider
Digital Transformation: Transformation Of Customer Needs, Workforce Needs And Operations thumbnails on a slider

    Key Audience


    This course is aimed at anyone with an interest in keeping up with the times and rolling with the punches, from small businesses to large institutions and complex companies with thousands of employees.

    Course Topics


    Introduction
    Transformation Of Customer Needs
    Transformation Of The Workforce
    Transformation Of Operations
    Summary

    Workplaces


    Not Specified

    Course Detail


    Course ID
    tquedttc_vod

    Time

    12-16 Min
    Questions
    4

    Languages

    en

    video format

    HD

    captions

    No

    Resources

    Yes

    Lessons

    5

    Remediation

    Yes

    Bookmarking

    Yes

    Feedback

    Yes

    Microlearning

    no