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Effective Communication – Avoid the 6 Common Mistakes

8 Lessons
19-25 Minutes
6 Quiz Questions

Course Overview


One study has found 70% of small to mid-sized businesses maintain that their biggest problem is communication. This training course illustrates the 6 most common errors in communication, and teaches learners how to communicate more effectively. Each section shows an example of poor communication, followed by one of effective communication. This course explains the importance of communicating assertively, active listening, choosing the right time and method for communicating, avoiding distractions while communicating, and how communication styles affect others. Viewers are given practical tips that will enable them to become better communicators. Take this course to learn how to avoid common communication problems and communicate more effectively with everyone in the workplace.

Effective Communication – Avoid the 6 Common Mistakes thumbnails on a slider
Effective Communication – Avoid the 6 Common Mistakes thumbnails on a slider
Effective Communication – Avoid the 6 Common Mistakes thumbnails on a slider
Effective Communication – Avoid the 6 Common Mistakes thumbnails on a slider

    Key Audience


    This course is useful to all managers and employees

    Course Topics


    Avoiding Miscommunication
    Active Listening (or Reading)
    Choosing the right approach, timing, and method for delivering your message
    Communicating Assertively (Bad Example)
    Communicating Assertively (Good Example)
    Avoid Multi-Tasking and Distractions
    Your Communication Styles Affects Others
    Questions and Answers

    Course Detail


    Course ID
    crmleca6_vod

    Time

    19-25 Min
    Questions
    6

    Languages

    en

    video format

    HD

    captions

    No

    Resources

    Yes

    Lessons

    8

    Remediation

    Yes

    Bookmarking

    Yes

    Feedback

    Yes

    Microlearning

    no