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Email And Business Writing: Address Fields

1 Lessons
4-8 Minutes
4 Quiz Questions

Course Overview


Email allows you to include people in the To Field, CC field and BCC field; so, who goes in which field? This video presents information about the address fields in emails. Viewers learn the purpose of the specific fields and how to use them. Use this video to educate employees how to properly use the address fields when sending emails. This course is part of the Email and Business Writing series. While most of us have figured out how to send and receive emails by now, there are some nuances of this form of communication that are not common sense. These short vignettes demonstrate specific practices for crafting professional and effective business emails. These tips help users create great customer service experiences and build business relationships with colleagues.

Email And Business Writing: Address Fields thumbnails on a slider

    Key Audience


    All employees who use email

    Course Topics


    Address Fields

    Workplaces


    Offices

    Course Detail


    Course ID
    sskuemaf_vod

    Time

    4-8 Min
    Questions
    4

    Languages

    en

    video format

    HD

    captions

    Yes

    Resources

    Yes

    Lessons

    1

    Remediation

    Yes

    Bookmarking

    Yes

    Feedback

    Yes

    Microlearning

    Yes