View All Courses

Email And Business Writing: Composing a Message

1 Lessons
5-8 Minutes
3 Quiz Questions

Course Overview


When composing a business e-mail, you must consider your tone and style. You don’t want it to be too formal, and it should also not be too relaxed. This course demonstrates how to adopt the proper tone in your emails, known as “business friendly.” The other thing to consider is your objective in sending the message. Learn how to determine your objective, as well as what several potential objectives may be, through this video lesson. The course uses example emails to show you the good and bad when it comes to email composition. By learning how to properly compose a business e-mail, you will create more targeted, and effective, business communications. This course is part of the Email and Business Writing series. While most of us have figured out how to send and receive emails by now, there are some nuances of this form of communication that are not common sense. These short vignettes demonstrate specific practices for crafting professional and effective business emails. These tips help users create great customer service experiences and build business relationships with colleagues.

Email And Business Writing: Composing a Message thumbnails on a slider

    Key Audience


    All employees

    Course Topics


    Composing A Message

    Workplaces


    Offices

    Course Detail


    Course ID
    sskuemcm_vod

    Time

    5-8 Min
    Questions
    3

    Languages

    en

    video format

    HD

    captions

    Yes

    Resources

    Yes

    Lessons

    1

    Remediation

    Yes

    Bookmarking

    Yes

    Feedback

    Yes

    Microlearning

    Yes