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Email And Business Writing: Inappropriate Topics

1 Lessons
3-7 Minutes
4 Quiz Questions

Course Overview


This vignette discusses the importance of recognizing email scams, such as phishing attacks, fake charities, and other ways people might try to gain personal information or passwords. The course also explains the types of emails one should avoid sending to people at work. It makes solid recommendations to minimize risk to oneself and the organization’s network. This course is part of the Email and Business Writing series. While most of us have figured out how to send and receive emails by now, there are some nuances of this form of communication that are not common sense. These short vignettes demonstrate specific practices for crafting professional and effective business emails. These tips help users create great customer service experiences and build business relationships with colleagues.

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    Key Audience


    All employees

    Course Topics


    Inappropriate Topics

    Workplaces


    Offices

    Course Detail


    Course ID
    sskuemit_vod

    Time

    3-7 Min
    Questions
    4

    Languages

    en

    video format

    HD

    captions

    Yes

    Resources

    Yes

    Lessons

    1

    Remediation

    Yes

    Bookmarking

    Yes

    Feedback

    Yes

    Microlearning

    Yes