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Email And Business Writing: Internal Customer Service

1 Lessons
3-7 Minutes
4 Quiz Questions

Course Overview


This vignette talks about the importance of treating our coworkers as we would treat external customers. It outlines numerous reasons for why it is so crucial we treat internal and external customers the same, with the utmost level of customer service. This course is part of the Email and Business Writing series. While most of us have figured out how to send and receive emails by now, there are some nuances of this form of communication that are not common sense. These short vignettes demonstrate specific practices for crafting professional and effective business emails. These tips help users create great customer service experiences and build business relationships with colleagues.

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    Key Audience


    Everyone

    Course Topics


    Internal Customer Service

    Workplaces


    Offices

    Course Detail


    Course ID
    sskuemic_vod

    Time

    3-7 Min
    Questions
    4

    Languages

    en

    video format

    HD

    captions

    Yes

    Resources

    Yes

    Lessons

    1

    Remediation

    Yes

    Bookmarking

    Yes

    Feedback

    Yes

    Microlearning

    Yes