View All Courses

Email And Business Writing: Message Length

1 Lessons
3-6 Minutes
3 Quiz Questions

Course Overview


Email communication has “ease and speed,” so inboxes quickly become crowded, and workloads get heavy. This is why email messages should be brief. They are more likely to be read immediately, instead of saved for later if they are too long. This training advocates the idea of “less is more” when responding or sending an email. Learn some quick tips to apply before writing your next message. This course is part of the Email and Business Writing series. While most of us have figured out how to send and receive emails by now, there are some nuances of this form of communication that are not common sense. These short vignettes demonstrate specific practices for crafting professional and effective business emails. These tips help users create great customer service experiences and build business relationships with colleagues.

Email And Business Writing: Message Length thumbnails on a slider

    Key Audience


    All employees who use email for work

    Course Topics


    Message Length

    Workplaces


    Offices

    Course Detail


    Course ID
    sskuemml_vod

    Time

    3-6 Min
    Questions
    3

    Languages

    en

    video format

    HD

    captions

    Yes

    Resources

    Yes

    Lessons

    1

    Remediation

    Yes

    Bookmarking

    Yes

    Feedback

    Yes

    Microlearning

    Yes