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Email And Business Writing: Replying to All

1 Lessons
3-6 Minutes
3 Quiz Questions

Course Overview


Have you ever responded to an email with the intent to reply to one person and instead hit reply-all? Hitting reply-all could result in broadcasting a nasty comment about a co-worker, or personal information you meant to share with one person. This course teaches employees the importance of knowing when to use the reply-all feature and how it can be effective within the workplace. This course is part of the Email and Business Writing series. While most of us have figured out how to send and receive emails by now, there are some nuances of this form of communication that are not common sense. These short vignettes demonstrate specific practices for crafting professional and effective business emails. These tips help users create great customer service experiences and build business relationships with colleagues.

Email And Business Writing: Replying to All thumbnails on a slider

    Key Audience


    All Employees

    Course Topics


    Replying To All

    Workplaces


    Offices

    Course Detail


    Course ID
    sskuemra_vod

    Time

    3-6 Min
    Questions
    3

    Languages

    en

    video format

    HD

    captions

    Yes

    Resources

    Yes

    Lessons

    1

    Remediation

    Yes

    Bookmarking

    Yes

    Feedback

    Yes

    Microlearning

    Yes