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Email And Business Writing: Respond Promptly

1 Lessons
4-8 Minutes
4 Quiz Questions

Course Overview


This course discusses the importance of responding to email messages in a timely fashion to avoid raising concerns about slow responses. It is important to align customer and co-worker expectations with likely outcomes. The course provides real-world examples in order to facilitate this understanding in an entertaining and engaging manner. This course is part of the Email and Business Writing series. While most of us have figured out how to send and receive emails by now, there are some nuances of this form of communication that are not common sense. These short vignettes demonstrate specific practices for crafting professional and effective business emails. These tips help users create great customer service experiences and build business relationships with colleagues.

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    Key Audience


    Anyone who uses email for work

    Course Topics


    Respond Promptly

    Workplaces


    Offices

    Course Detail


    Course ID
    sskuemrp_vod

    Time

    4-8 Min
    Questions
    4

    Languages

    en

    video format

    HD

    captions

    Yes

    Resources

    Yes

    Lessons

    1

    Remediation

    Yes

    Bookmarking

    Yes

    Feedback

    Yes

    Microlearning

    Yes