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Email And Business Writing: Synchronous vs Asynchronous Communications

1 Lessons
3-7 Minutes
4 Quiz Questions

Course Overview


Even though email is incredibly convenient, it isn’t always the best choice for communicating with a customer or co-worker. This video explains the differences between synchronous and asynchronous communication. Viewers learn the benefits and drawbacks of each type of communication. Tips and scenarios are given for when each type of communication is appropriate. This course is part of the Email and Business Writing series. While most of us have figured out how to send and receive emails by now, there are some nuances of this form of communication that are not common sense. These short vignettes demonstrate specific practices for crafting professional and effective business emails. These tips help users create great customer service experiences and build business relationships with colleagues.

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    Key Audience


    All employees

    Course Topics


    Synchronous vs Asynchronous Communications

    Workplaces


    Offices

    Course Detail


    Course ID
    sskuemsa_vod

    Time

    3-7 Min
    Questions
    4

    Languages

    en

    video format

    HD

    captions

    Yes

    Resources

    Yes

    Lessons

    1

    Remediation

    Yes

    Bookmarking

    Yes

    Feedback

    Yes

    Microlearning

    Yes