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Email And Business Writing: Writing with Conviction

1 Lessons
3-7 Minutes
4 Quiz Questions

Course Overview


This training focuses on avoiding writing emails with words that weaken the point of the message. This course uses numerous examples to show how certain words make a message lack confidence, while others make a message straight forward and strong. Avoid weak words and you’ll get your point across in your next email. This course is part of the Email and Business Writing series. While most of us have figured out how to send and receive emails by now, there are some nuances of this form of communication that are not common sense. These short vignettes demonstrate specific practices for crafting professional and effective business emails. These tips help users create great customer service experiences and build business relationships with colleagues.

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    Key Audience


    All employees

    Course Topics


    Writing With Conviction

    Workplaces


    Offices

    Course Detail


    Course ID
    sskuemww_vod

    Time

    3-7 Min
    Questions
    4

    Languages

    en

    video format

    HD

    captions

    Yes

    Resources

    Yes

    Lessons

    1

    Remediation

    Yes

    Bookmarking

    Yes

    Feedback

    Yes

    Microlearning

    Yes