View All Courses

Emotional Clients And Colleagues

5 Lessons
10-10 Minutes
0 Quiz Questions

Course Overview


Emotional clients and colleagues can affect the workplace. This video training is a guide for managing emotional clients and colleagues. Viewers learn about emotional trauma. This training explores ways to deal with clients and colleagues who are experiencing emotional trauma. This training discusses ways to respond to people going through emotional trauma. Use this video to educate employees about dealing with emotional clients and colleagues.

Emotional Clients And Colleagues thumbnails on a slider
Emotional Clients And Colleagues thumbnails on a slider
Emotional Clients And Colleagues thumbnails on a slider
Emotional Clients And Colleagues thumbnails on a slider

    Key Audience


    Everyone, particularly those who work with clients

    Course Topics


    Introduction
    What Is Emotional Trauma?
    Steps To Deal With Emotional Trauma - Part 1
    Steps To Deal With Emotional Trauma - Part 2
    Recap

    Workplaces


    Not Specified

    Course Detail


    Course ID
    lplnecco_vod

    Time

    10-10 Min
    Questions
    0

    Languages

    en

    video format

    HD

    captions

    No

    Resources

    Yes

    Lessons

    5

    Remediation

    Yes

    Bookmarking

    Yes

    Feedback

    Yes

    Microlearning

    no