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Emotional Intelligence and Optimal Performance

8 Lessons
16-24 Minutes
8 Quiz Questions

Course Overview


This training helps people understand what emotional intelligence is and how to use it to one’s benefit by learning to react to stressors in a helpful and positive way. Some of the major sections teach people to be aware of emotions and how to regulate the distressing emotions. The last section of the course places an emphasis on empathy. It is a great way to manage stress. Listening to others first, and understanding where people come from also shows emotional intelligence. The training helps workers understand how to do this, and why it is important in lowering one’s own stress level.

Emotional Intelligence and Optimal Performance thumbnails on a slider
Emotional Intelligence and Optimal Performance thumbnails on a slider
Emotional Intelligence and Optimal Performance thumbnails on a slider
Emotional Intelligence and Optimal Performance thumbnails on a slider

    Key Audience


    Anyone who works with others

    Course Topics


    Introduction
    Learning Emotional Intelligence
    Step 1: Promoting Awareness
    Step 2: Self-regulate Your Nervous System
    Step 3: Challenge Negative Thoughts and Worries
    Step 4: Recover Quickly From an Emotional Episode
    Step 5: Respond Empathically
    Conclusion

    Workplaces


    Offices

    Course Detail


    Course ID
    sst9eiop_vod

    Time

    16-24 Min
    Questions
    8

    Languages

    en

    video format

    HD

    captions

    No

    Resources

    Yes

    Lessons

    8

    Remediation

    Yes

    Bookmarking

    Yes

    Feedback

    Yes

    Microlearning

    no