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Introduction To Selling

8 Lessons
10-10 Minutes
0 Quiz Questions

Course Overview


While sales as a profession conjures up images of an overexuberant salesperson talking too fast and too much, this course reminds us how, to some extent, we’re all salespeople, so we may as well be good at it. Dedicated to showing employees what it means to be a great salesperson and how to become one, this course teaches the strategy and process for successful “service-oriented” selling. Centered around the Golden Rule of Selling, this course stresses the importance of taking control of each interaction with customers. From opening the interaction to closing the sale, employees learn how and why asking the right questions and providing relevant information dramatically increases their chances of closing more sales and resolving customers’ problems. Teach this course to help your team develop good sales attributes that translate into excellent customer service skills.

Introduction To Selling thumbnails on a slider
Introduction To Selling thumbnails on a slider
Introduction To Selling thumbnails on a slider
Introduction To Selling thumbnails on a slider

    Key Audience


    Employees throughout the company who interact with customers and prospects in a sales or service capacity

    Course Topics


    Introduction
    What Is Selling?
    Sales Process Flow
    Identify Needs And Expectations
    Handling Objections
    Features And Benefits
    Closing The Sale
    Recap

    Workplaces


    Not Specified

    Course Detail


    Course ID
    lplnitse_vod

    Time

    10-10 Min
    Questions
    0

    Languages

    en

    video format

    HD

    captions

    No

    Resources

    Yes

    Lessons

    8

    Remediation

    Yes

    Bookmarking

    Yes

    Feedback

    Yes

    Microlearning

    no