While sales as a profession conjures up images of an overexuberant salesperson talking too fast and too much, this course reminds us how, to some extent, we’re all salespeople, so we may as well be good at it. Dedicated to showing employees what it means to be a great salesperson and how to become one, this course teaches the strategy and process for successful “service-oriented” selling. Centered around the Golden Rule of Selling, this course stresses the importance of taking control of each interaction with customers. From opening the interaction to closing the sale, employees learn how and why asking the right questions and providing relevant information dramatically increases their chances of closing more sales and resolving customers’ problems. Teach this course to help your team develop good sales attributes that translate into excellent customer service skills.