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Listening Skills

7 Lessons
10-10 Minutes
0 Quiz Questions

Course Overview


Listening is an art, and everyone has room for improvement. Use this training module to share the importance of using active, or reflective, listening to improve communication. This course reviews how effective communication works. It also discusses the process loop of how messages are sent and received. Viewers learn about reflective listening and how to become a better listener and overall communicator. This course uses discussion questions and a workbook to further enhance the learner’s engagement in the course. Two-thirds of everything you learn comes from listening, therefore, it is critical to learn listening skills to improve communication at work, as well as in one’s personal life. With this online training course, viewers learn how to apply these listening skills to everyday life.

Listening Skills thumbnails on a slider
Listening Skills thumbnails on a slider
Listening Skills thumbnails on a slider
Listening Skills thumbnails on a slider

    Key Audience


    Everyone

    Course Topics


    Introduction
    Effective Communication
    Communication Process Loop
    Listening Skills
    Listening And Communication
    Reflective Listening
    Recap

    Workplaces


    Not Specified

    Course Detail


    Course ID
    lplnlski_vod

    Time

    10-10 Min
    Questions
    0

    Languages

    en

    video format

    HD

    captions

    No

    Resources

    Yes

    Lessons

    7

    Remediation

    Yes

    Bookmarking

    Yes

    Feedback

    Yes

    Microlearning

    no