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Managing When… Complete Collection

10 Lessons
45-65 Minutes
20 Quiz Questions

Course Overview


Those who mentor, coach, or supervise others in the workplace typically experience a variety of communication challenges that can cause them to lose control of their team members. This course presents the proper techniques for regaining and maintaining control of the most prevalent team member communication challenges. Composed of ten individual modules, this course illustrates each of the fundamental skills for managing difficult supervisory or mentoring communication situations to have successful outcomes. From learning how to smoothly transition into the role without being compared to one’s predecessor to working through conflict between team members, managers acquire the skills necessary for effective team development and productivity. Use this course to assure all leaders are adept at navigating challenging situations while maintaining control of team communication.

Managing When… Complete Collection thumbnails on a slider
Managing When… Complete Collection thumbnails on a slider
Managing When… Complete Collection thumbnails on a slider
Managing When… Complete Collection thumbnails on a slider

    Key Audience


    Employees throughout the company serving in mentoring, coaching, or supervisory roles.

    Course Topics


    Haunted By The Ghost Of Your Predecessor
    There’s Conflict Between Team Members
    People Are Wasting Time Online
    Criticizing A Team Member’s Work
    Setting Objectives
    Conducting Interviews And Appraisals
    A Team Member Is Late
    Someone’s Not Doing What You Need
    Generations Clash
    You Want To Offer Praise

    Workplaces


    Offices

    Course Detail


    Course ID
    sskuwswme_vod

    Time

    45-65 Min
    Questions
    20

    Languages

    en

    video format

    HD

    captions

    Yes

    Resources

    Yes

    Lessons

    10

    Remediation

    Yes

    Bookmarking

    Yes

    Feedback

    Yes

    Microlearning

    no