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Managing When: There’s Conflict Between Team Members

1 Lessons
5-9 Minutes
4 Quiz Questions

Course Overview


Conflict among team members is inevitable, especially when people are passionate about their work. This course runs through a conflict between two team members and demonstrates some strategies to help solve their problems. The course demonstrates to managers why it’s important to not pick sides during a conflict, and how to take charge of the situation. Use the conflict resolution strategies presented in this course to help your team work together to solve issues and prevent them in the future. This course is part of the Managing When series on workplace communication. Use the courses in this series to help solve specific workplace issues, whether you are a manager remediating a situation or an individual trying to deal with a problem.

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    Key Audience


    Managers or team leaders

    Course Topics


    There’s Conflict Between Team Members

    Workplaces


    Offices

    Course Detail


    Course ID
    sskuwswtcb_vod

    Time

    5-9 Min
    Questions
    4

    Languages

    en

    video format

    HD

    captions

    Yes

    Resources

    Yes

    Lessons

    1

    Remediation

    Yes

    Bookmarking

    Yes

    Feedback

    Yes

    Microlearning

    Yes