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Patient Care: Treat ‘Em Like Dogs

6 Lessons
14-24 Minutes
10 Quiz Questions

Course Overview


This online training video educates viewers on the importance of customer care in the medical profession. This video course demonstrates the way patients feel about their treatment when medical practitioners don’t take the time to interact with their patients. Viewers see the difference between the best and worst customer service received by patients in a medical office. This training shows the process from initial contact through follow up care, giving examples of the right and wrong ways to treat patients. Good customer service is important in any business. A positive experience can make all the difference as to whether a client/patient returns. Employees who make patients feel important and cared for help you retain and grow your medical practice.

Patient Care: Treat ‘Em Like Dogs thumbnails on a slider
Patient Care: Treat ‘Em Like Dogs thumbnails on a slider
Patient Care: Treat ‘Em Like Dogs thumbnails on a slider
Patient Care: Treat ‘Em Like Dogs thumbnails on a slider

    Key Audience


    All medical professionals

    Course Topics


    Introduction
    Initial Patient Contact
    Reception
    Patient Care
    Follow Up
    Conclusion

    Course Detail


    Course ID
    crmlpcte_vod

    Time

    14-24 Min
    Questions
    10

    Languages

    en

    video format

    SD-Wide

    captions

    No

    Resources

    Yes

    Lessons

    6

    Remediation

    Yes

    Bookmarking

    Yes

    Feedback

    Yes

    Microlearning

    no