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Resolving Conflict When: A Team Member Is Uncooperative

1 Lessons
4-8 Minutes
4 Quiz Questions

Course Overview


Do you have an employee or co-worker that is being uncooperative? When someone is being uncooperative there is usually a reason. This course focuses on how to approach a team member who is seemingly being difficult or uncooperative. A suggestion in the training is not to attack or accuse, but to open up dialogue with the person. The person being accused of being uncooperative may have their own view of what is going on. Use the communication tactics presented in this course to make a difficult conversation easier and more productive. This course is part of the “Resolving Conflict When…” series on workplace communication. Use the courses in this series to help solve specific workplace issues, whether you are a manager remediating a situation or an individual trying to deal with a problem.

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    Key Audience


    Managers or supervisors who need to address an employee who is being uncooperative

    Course Topics


    A Team Member Is Uncooperative

    Workplaces


    Offices

    Course Detail


    Course ID
    sskuwswtmu_vod

    Time

    4-8 Min
    Questions
    4

    Languages

    en

    video format

    HD

    captions

    Yes

    Resources

    Yes

    Lessons

    1

    Remediation

    Yes

    Bookmarking

    Yes

    Feedback

    Yes

    Microlearning

    Yes