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Resolving Conflict When… Complete Collection

10 Lessons
36-56 Minutes
20 Quiz Questions

Course Overview


Although conflicts within the workplace are inevitable, employees are often taken by surprise and not sure of how to respond when they happen. This training course illustrates ten common conflicts that occur, such as disagreements and criticism, along with practical ways to handle them. Viewers are taught the probable motivations behind the conflict. Each scenario shown presents an example of the right and wrong way to handle the situation. Use this course on resolving conflict to learn empowering ways to respond to challenging situations at work.

Resolving Conflict When… Complete Collection thumbnails on a slider
Resolving Conflict When… Complete Collection thumbnails on a slider
Resolving Conflict When… Complete Collection thumbnails on a slider
Resolving Conflict When… Complete Collection thumbnails on a slider

    Key Audience


    Everyone in the workplace will benefit from this training course

    Course Topics


    You’re Asked To Compromise Your Ethics
    Someone Disagrees With You
    Your Boss Doesn’t Notice Your Contributions
    It’s Someone Else’s Fault
    Someone Criticizes You
    A Team Member Is Uncooperative
    You Need To Break A Commitment
    Someone Breaks A Commitment
    A Co-Worker Is Too Social
    The Boss Keeps Changing Priorities

    Workplaces


    Offices

    Course Detail


    Course ID
    sskuwswcr_vod

    Time

    36-56 Min
    Questions
    20

    Languages

    en

    video format

    HD

    captions

    Yes

    Resources

    Yes

    Lessons

    10

    Remediation

    Yes

    Bookmarking

    Yes

    Feedback

    Yes

    Microlearning

    no