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Resolving Conflict When: Someone Breaks a Commitment

1 Lessons
3-7 Minutes
4 Quiz Questions

Course Overview


Have you ever gotten into a conflict with a coworker because they broke a commitment? When someone doesn’t follow through on their commitments it can cause negative consequences for the other team members. Unfortunately, handling these situations in the wrong way can cause further problems. This video presents different ways an employee can manage the situation when a commitment is broken by a coworker. Viewers learn how to properly present the information about the effects of a commitment change. Use this video to educate employees how to communicate with coworkers in order to avoid future commitments from being broken. This course is part of the “Resolving Conflict When…” series on workplace communication. Use the courses in this series to help solve specific workplace issues, whether you are a manager remediating a situation or an individual trying to deal with a problem.

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    Key Audience


    All those looking to deal with a situation where someone has broken a commitment

    Course Topics


    Someone Breaks A Commitment

    Workplaces


    Offices

    Course Detail


    Course ID
    sskuwswsbc_vod

    Time

    3-7 Min
    Questions
    4

    Languages

    en

    video format

    HD

    captions

    Yes

    Resources

    Yes

    Lessons

    1

    Remediation

    Yes

    Bookmarking

    Yes

    Feedback

    Yes

    Microlearning

    Yes