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Resolving Conflict When: Someone Criticizes You

1 Lessons
4-9 Minutes
5 Quiz Questions

Course Overview


People react differently to criticism, some people get upset, emotional, or defensive. What do you say when a coworker criticizes you? This video presents a communication strategy to deal with criticism, focused on solving the problem. Viewers learn how to get the best results when criticized in the workplace. This course is part of the “Resolving Conflict When…” series on workplace communication. Use the courses in this series to help solve specific workplace issues, whether you are a manager remediating a situation or an individual trying to deal with a problem.

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    Key Audience


    Anyone who wants to deal with someone criticizing them

    Course Topics


    Someone Criticizes You

    Workplaces


    Offices

    Course Detail


    Course ID
    sskuwswscy_vod

    Time

    4-9 Min
    Questions
    5

    Languages

    en

    video format

    HD

    captions

    Yes

    Resources

    Yes

    Lessons

    1

    Remediation

    Yes

    Bookmarking

    Yes

    Feedback

    Yes

    Microlearning

    Yes