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Resolving Conflict When: Someone Disagrees With You

1 Lessons
4-9 Minutes
5 Quiz Questions

Course Overview


While it never feels good to be disagreed with, it can be beneficial. Disagreements test your ideas, cause you to think more critically about your positions, and ultimately create better outcomes. Of course, this is if disagreements are handled well. If not, they can lead to conflict and tension. So how do you avoid these bad outcomes? This course first explores why people disagree with you. Then the course demonstrates a communication strategy for asking someone to explain their position. Through the strategy laid out in the video, employees learn how to turn a disagreement into a positive outcome. This course is part of the “Resolving Conflict When…” series on workplace communication. These short vignettes present common communication dilemmas in the workplace.

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    Key Audience


    All employees who want to learn to communicate during a disagreement

    Course Topics


    Someone Disagrees With You

    Workplaces


    Offices

    Course Detail


    Course ID
    sskuwswsdy_vod

    Time

    4-9 Min
    Questions
    5

    Languages

    en

    video format

    HD

    captions

    Yes

    Resources

    Yes

    Lessons

    1

    Remediation

    Yes

    Bookmarking

    Yes

    Feedback

    Yes

    Microlearning

    Yes