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Turn Conflict into Collaboration

5 Lessons
11-15 Minutes
5 Quiz Questions

Course Overview


We all feel the anxiety caused by conflict with others. Unfortunately, conflict happens regularly, and is never really “resolved” forever. Conflict is something that must simply be managed. Through this conflict training course, you will understand how to manage conflict, and you will gain practical knowledge as to where conflict comes from, what your conflict style is, and how to identify the needs of others. To understand conflict, you must realize what you, and others, find important. In other words, you must know each person’s needs. Answering this question will help guide you toward a solution to satisfy both parties, which can only be accomplished through collaboration. This course demonstrates how to identify everyone’s needs and how to achieve collaboration. Utilize the information presented in this training video, understand how conflict arises and where it originates, and learn to collaborate to ensure everyone’s needs are met.

Turn Conflict into Collaboration thumbnails on a slider
Turn Conflict into Collaboration thumbnails on a slider
Turn Conflict into Collaboration thumbnails on a slider
Turn Conflict into Collaboration thumbnails on a slider

    Key Audience


    All employees

    Course Topics


    Manage Everyday Conflict
    Understand Conflict
    Find the Source
    Find Win-Win
    One More Thing

    Workplaces


    Not Specified

    Course Detail


    Course ID
    tlrntcic_vod

    Time

    11-15 Min
    Questions
    5

    Languages

    en

    video format

    HD

    captions

    No

    Resources

    Yes

    Lessons

    5

    Remediation

    Yes

    Bookmarking

    Yes

    Feedback

    Yes

    Microlearning

    no