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Understanding Emotional Intelligence

8 Lessons
11-19 Minutes
8 Quiz Questions

Course Overview


This training helps people understand what emotional intelligence is. Fostering emotional intelligence, controlling the emotions, and having empathy for other’s emotions are vital skills for building and maintaining healthy relationships. Understanding how the brain works helps people understand how they work. This training teaches us how to understand emotions, emotional intelligence skills, and how to foster and self-regulate our emotions. The training focuses how self-awareness helps a person control their emotions when they need to. This often helps a person make better decisions. Being empathetic and listening can help someone not be defensive and cause more problems. Use this course to help employees understand emotional intelligence and apply this understanding to their everyday life.

Understanding Emotional Intelligence thumbnails on a slider
Understanding Emotional Intelligence thumbnails on a slider
Understanding Emotional Intelligence thumbnails on a slider
Understanding Emotional Intelligence thumbnails on a slider

    Key Audience


    Anyone who works with others

    Course Topics


    Introduction
    The Thinking Brain
    How the Brain Works
    Emotional Intelligence Skills
    Step 1: Fostering Awareness
    Step 2: Self-Regulate
    Step 3: Respond with Empathy
    Conclusion

    Workplaces


    Offices

    Course Detail


    Course ID
    sst9uein_vod

    Time

    11-19 Min
    Questions
    8

    Languages

    en

    video format

    HD

    captions

    No

    Resources

    Yes

    Lessons

    8

    Remediation

    Yes

    Bookmarking

    Yes

    Feedback

    Yes

    Microlearning

    no