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Verbal Holding In 1 Minute

1 Lessons
1-1 Minutes
0 Quiz Questions

Course Overview


Verbal Holding is a service technique to help keep the caller informed while you research an answer. Learn how to employ this customer service technique in this one-minute video.

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    Key Audience


    Anyone in a customer-facing role

    Course Topics


    Verbal Holding In 1 Minute

    Workplaces


    Not Specified

    Course Detail


    Course ID
    lplnvhol_m_vod

    Time

    1-1 Min
    Questions
    0

    Languages

    en

    video format

    HD

    captions

    No

    Resources

    Yes

    Lessons

    1

    Remediation

    Yes

    Bookmarking

    Yes

    Feedback

    Yes

    Microlearning

    Yes